Agreement between user and Hard To Find Beauty
Welcome to www.htfbeauty.com (the "Site"). This website is operated by Hard To Find Beauty, an online retailer based in Moses Lake, Washington ("Hard To Find Beauty," "we," "us," or "our"). The Site is offered to you on the condition that you accept the terms, conditions, and notices contained here (the "Terms") without modification. Your use of www.htfbeauty.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
Hard To Find Beauty is an online cosmetics retailer.
Privacy
Your use of www.htfbeauty.com is subject to Hard To Find Beauty's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
Electronic Communications
Visiting www.htfbeauty.com or sending emails to Hard To Find Beauty constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Hard To Find Beauty is not responsible for third party access to your account that results from theft or misappropriation of your account. Hard To Find Beauty reserves the right to refuse or cancel service, terminate accounts, or remove or edit content in its sole discretion.
Hard To Find Beauty does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.htfbeauty.com only with permission of a parent or guardian.
Returns and Refunds
You may return new, unused, unopened items in their original packaging within 365 days from the date of delivery for a refund. Opened or used cosmetics can't be returned unless they arrived damaged, defective, or not what you ordered. We'll pay the return shipping costs if we made an error or the item arrived damaged or defective (we'll email you a free return label). Our Return Policy and Shipping page are part of these Terms. View our Return Policy.
Order Acceptance, Availability and Pricing Errors
Your order is an offer to buy the products in it. Our order confirmation email only confirms that we received your order; it is not our acceptance. We accept your order for an item when we ship it.
Many of our products are discontinued and available in very limited quantities. An item can sell out, or we may find that it does not meet our standards, after you order. If we cannot fill all or part of your order, we will let you know and refund the amount charged for any item we do not ship.
We try to describe and price every product accurately. If a product is listed at an incorrect price or with incorrect information because of a typographical or system error, we may cancel the order for that product and refund you, even if we have already sent an order confirmation, or we will contact you for instructions before we ship. We may limit order quantities.
About Our Products: Discontinued Products and Older Stock
We specialize in discontinued, closeout, and hard-to-find beauty products. Please keep the following in mind when you shop:
- Discontinued products. Many of our products are no longer made by the brand. We sell them from our remaining unopened stock, so quantities are limited, and some items were made several years ago.
- Formulas and shade names. A discontinued product may differ from a brand's current products with a similar name.
- Shelf life. Cosmetics don't all have one standard shelf life. Over-the-counter products, such as foundations with SPF, carry an expiration date on the package; if you'd like to know the date on a specific item before you buy, contact us. Store products as the label directs, check each product before use, and stop using any product that looks, smells, or feels different than you expect.
- Packaging. Packaging may differ from the photos, and outer boxes or cards may show minor shelf wear from storage. Photos may show a representative item. If the condition of the packaging matters to you, contact us before ordering.
- Condition. Unless a listing says otherwise, products are new and unused, in their original packaging, with the factory seal intact if the product was made with one.
- Use. Follow all label directions and warnings, and try a new cosmetic on a small area of skin before full use.
Brands and Trademarks
Hard To Find Beauty is an independent retailer. We are not affiliated with, sponsored by, or endorsed by the brands whose products we sell, including Maybelline, L'Oreal, bareMinerals, CoverGirl, Revlon, and Almay, unless we specifically say so. Brand names, product names, logos, and trademarks belong to their respective owners and are used only to identify the genuine products we resell. Manufacturer warranties or guarantees, if any, may not apply to products bought from an independent retailer or to discontinued products.
Gift Certificates
Our gift certificates do not expire and have no fees of any kind, including service, dormancy, or inactivity fees. A gift certificate can be used for purchases on www.htfbeauty.com. If a purchase uses only part of a gift certificate, the remaining value stays available on the certificate until it is used. If the remaining value is less than $5.00, you may ask us to pay it to you in cash instead, and we will. We'll refund it to your original payment method if we can; if we can't, we'll mail you a check. Gift certificates can't be returned for a refund or exchanged for cash except as described here or as required by law. We are not required to replace a lost or stolen gift certificate, but contact us and we will try to help if we can verify the purchase and the code has not been used.
Links To Third Party Sites & Services
www.htfbeauty.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Hard To Find Beauty and Hard To Find Beauty is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Hard To Find Beauty is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Hard To Find Beauty of the site or any association with its operators.
Certain services made available via www.htfbeauty.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.htfbeauty.com domain, you hereby acknowledge and consent that Hard To Find Beauty may share such information and data with any third party with whom Hard To Find Beauty has a contractual relationship to provide the requested product, service or functionality on behalf of www.htfbeauty.com users and customers.
No Unlawful or Prohibited Use / Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use www.htfbeauty.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Hard To Find Beauty that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Hard To Find Beauty or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Hard To Find Beauty content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Hard To Find Beauty and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Hard To Find Beauty or our licensors except as expressly authorized by these Terms.
Materials Provided To www.htfbeauty.com or Posted on any Hard To Find Beauty Web Page
Hard To Find Beauty does not claim ownership of the materials you provide to www.htfbeauty.com (including feedback and suggestions) or post, upload, input or submit to any Hard To Find Beauty Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Hard To Find Beauty and its necessary sublicensees permission to use your Submission in connection with the operation of its business including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Hard To Find Beauty is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Hard To Find Beauty's sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
Third Party Accounts
You will be able to connect your Hard To Find Beauty account to third party accounts. By connecting your Hard To Find Beauty account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
International Users
The Service is controlled, operated and administered by Hard To Find Beauty from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Hard To Find Beauty Content accessed through www.htfbeauty.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
Indemnification
You agree to indemnify, defend and hold harmless Hard To Find Beauty and its employees, agents, and service providers, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Hard To Find Beauty reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Hard To Find Beauty in asserting any available defenses.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. HARD TO FIND BEAUTY AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
HARD TO FIND BEAUTY AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. HARD TO FIND BEAUTY AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HARD TO FIND BEAUTY AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF HARD TO FIND BEAUTY OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Termination / Access Restriction
Hard To Find Beauty reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington and you hereby consent to the exclusive jurisdiction and venue of courts in Washington in all disputes arising out of or relating to the use of the Site.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Hard To Find Beauty as a result of this agreement or use of the Site. Hard To Find Beauty's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Hard To Find Beauty's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Hard To Find Beauty with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Hard To Find Beauty with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Hard To Find Beauty with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this agreement and all related documents be written in English.
Changes to Terms
Hard To Find Beauty reserves the right, in its sole discretion, to change the Terms under which www.htfbeauty.com is offered. The most current version of the Terms will supersede all previous versions. Hard To Find Beauty encourages you to periodically review the Terms to stay informed of our updates.
Contact Us
Hard To Find Beauty welcomes your questions or comments regarding the Terms:
Hard To Find Beauty
Customer support contact: Alice Ivory
ATTN: Policy Department
Moses Lake, WA 98837
Email Address:
cs@HTFBeauty.com
Customer Support:
(509) 417-4745
Effective as of November 2, 2026